***Sales - Service Sales - Business Development HVAC Facility Services
|Benefits:||Standard Company Benefits Package|
|Employment Type:||Full Time|
|Description:||Responsible for providing comfort solutions for building owners. Increase revenues by developing relationships, following up sales leads, generating quotes and obtaining orders from customers. |
|Duties:||Serves customers by answering inquires and responding to special requests. |
Consolidates reference information by collecting, organizing and assembling data for reports, presentations, and/or special projects.
Maintains competitive advantage by learning about competitorís activity and reporting to management.
Provides quotes for service repairs, change outs, IAQ, and energy solutions.
Develops owner sales plans and generates successful sales with core customers.
Responds to customer needs by identifying needs, generating quotes and closing orders.
Maintains records of sales, customer information and requests by updating the database.
Serves customers by communicating order changes.
Maintains customer satisfaction by investigating concerns, implementing corrective actions, and communicating with customers and staff as needed.
Communicates customer perceptions by gathering customer feedback and sharing information with management.
Ensures customer satisfaction by authorizing discounts and special requests.
Works closely as a team member with other parts of the business.
Flexibility to work overtime/weekends, as required.
Undergraduate Degree preferred, Associates degree acceptable. Engineering, Engineering Technology, Marketing or Business degree preferred with training in consulting, sales and marketing through experience and/or corporate training
3-5 years experience in outside sales or marketing either a product or service to the Commercial, Healthcare, and Public (MUSH) markets preferred.
Working knowledge of HVAC systems, service- agreements, and industry knowlege preferred.
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